Fixing Healthcare Delivery is a comprehensive course offered by the University of Florida. It focuses on addressing the alarming rate of preventable medical errors that lead to patient fatalities. Through a series of modules, participants gain valuable insights into the healthcare system's challenges and potential solutions.
The course delves into applying manufacturing principles to healthcare, emphasizing the importance of teamwork and leadership in driving change. It also explores the impact of human error on patient care and provides strategies for preventing and managing such occurrences. Participants will learn about adaptive leadership and how it can be leveraged to effect positive changes in healthcare delivery.
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The course modules cover a range of topics including applying manufacturing principles to healthcare, teamwork, preventing human error, adaptive leadership, and driving change in healthcare delivery.
Introduction: Who is Caring for Mary? This module provides an overview of the course and the need to address preventable medical errors. It delves into quality, safety, and healthcare delivery systems, setting the stage for deeper exploration of the course's topics.
Applying Manufacturing Principles to Improve Healthcare. Learn how manufacturing principles can be applied to healthcare, including lessons learned from industry, value streams, and their application to healthcare improvement.
Healthcare Requires Teamwork. Understand the importance of teamwork in healthcare, drawing parallels from athletic principles and how to effectively launch and coach healthcare teams. Explore the TeamSTEPPS model for enhancing teamwork.
Understanding and Preventing Human Error Part I. This module explores the impact of human error on patient care and introduces strategies for preventing and managing such occurrences, including the Plan-Do-Study-Act approach.
Understanding and Preventing Human Error Part II. Delve deeper into strategies for reducing human error, understanding reliability in healthcare, and addressing patient harm resulting from errors.
We All Can Lead: Becoming an Adaptive Leader. Gain insights into adaptive leadership and its role in effecting positive changes in healthcare delivery. Learn how to practice adaptive leadership in healthcare settings.
How Organizing People can Drive Change in Healthcare Delivery. Explore the role of organizing in driving change in healthcare delivery, drawing inspiration from historical examples and understanding the importance of leadership, strategy, tactics, and action.
Immunity to Change, Examples of Successful Patient Care Initiatives, and Final Summary. Gain an understanding of immunity to change and explore successful patient care initiatives. This module provides a comprehensive summary of the course content.
Final Exam. This module concludes the course with a final exam to assess the participant's understanding of the course material.
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