Course

Ooma: Building a Team, Seeking Mentors

Stanford University
Course Lectures
  • Andrew Frame, founder of Ooma, discusses the importance of building an efficient team in a startup. He talks about the differences in the process of recruiting executives and staff members. Frame also touches upon his unique method of emotionally charging up potential employees about his firm before hiring them. He also cautions entrepreneurs of offering employment too soon as it might trigger auctioning for an employee.

  • Frame talks about the vital role a board plays in a startup. He addresses entrepreneurs by asking them to make careful choices while looking for a board member. A board should clearly understand startups and know that as long as the company is in the right direction, a few roadblocks do not hinder its progress.

  • Building a Vision
    Andrew Frame

    Frame believes it is very rarely that startups build a vision. He insists that the vision is a combination of shared inputs among the leadership team. Frame describes how the company can achieve their vision by breaking it into strategic imperatives and objectives. A vision statement is essential to keep the goals of the company aligned as it scales up.

  • Mis-hires in a Startup
    Andrew Frame

    Andrew Frame, CEO of Ooma, explains one of the biggest mistakes of most successful CEOs: delayed firing of an employee. He talks about the incredible damage that a mis-hire can cause to a company. He insists that an entrepreneur should not rationalize about mis-hires, but instead seek to get an A-player to work for the company.

  • Frame talks about the importance of giving and receiving mentorship. Mentors helps guide entrepreneurs throughmistakes they can avoid. He provides insights from his personal experience and insists that Silicon Valley is a great place to find mentors who can guide entrepreneurs along their career.