By the end of the specialization, you will be able to: Assess conflict types and identify the needs and responses of all conflicting parties. Identify when conflicts arise and manage them in multiple settings. Respond to conflict appropriately and brainstorm for solutions you can follow through on. Prepare for negotiations by finding alternatives and making offers to reach the best solution for all involved.
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لكل شخصٍ تفكيرٌ مختلف عن باقي الأشخاص، ولذلك يفهم كلٌ منا أي موقف بطريقة مختلفة ويستجيب له...
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